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CULTURE CHANGE SERVICE INDUSTRY MANUFACTURING INDUSTRY

Lean Manager Certification Program

Week 4 Curriculum


The returning participants will now have a feel for the success of the entire rollout and the degree of Lean likely to be achieved in each phase of the plan. Improvements are now being expressed using the measurables taught in week 2. This week focuses on support tools and methods designed to allow Lean learning to find its way into every segment of the organization. All low-hanging fruit has been identified, the projects have all been scheduled, and the fundamental changes have been acknowledgedand assigned a champion; now the organization begins to focus on the nooks andcrannies of Lean. These techniques will support the use of Lean in every function and activity so as to see it integrated into daily activities from the factory to the front office. Just as the first week of the series allowed the participants to view the entire operation, the last week again brings participants into an overview mode to look at the big picture.




Lean Logistics

In this module we'll explore that part of supply chain management that plans, implements, and controls the efficient, effective forward and reverse flow and storage of goods, services, and related information between the point of origin and the point of consumption in order to meet customer requirements. This lean logistics module is simulation based and brings together the realities of supply chain management in today's fast paced operating environment.




Lean Supply Chain

Learn about the new technologies for a lean supply chain. A system where inventory, transportation, warehousing, demand information, and sourcing and procurement both up and down the supply chain are integrated almost seamlessly. We'll discuss the coordination and collaboration with channel partners: suppliers, intermediaries, third party service providers, and customers.




Lean Finance

In this module the attendee will discuss the connections between financial systems in the company and the measurements used for decision making in the Lean Organization. There are distinct differences in the way a lean organization is measured to that of a traditional large batch or silo driven process environment. This session will explore how lean impacts a company's balance sheet, profit and loss statement, and resulting decisions that direct the course of a company's strategy. This is a business case based learning module.




Lean Leadership

The overall success of a Lean initiative depends on leadership. In this session we look at the fundamental challenges of leading a Lean transformation, address the most common transformational issues, and discuss the options and alternatives to providing remedial corrective-actions, and countermeasures.




Manager and Supervisor Roles and Responsibilities

Managers and supervisors play a central role in a Lean transformation. They are the critical link between management and the people in the work place and bridge the gap between the current state culture and the desired one. In this module we will review and discuss the ten critical inter-personal performance factors necessary to support a lean transformation process and enhance organizational culture change.




Certification Exam

Participants are required to take and pass a 2-hour exam and have demonstrated successful implementation in his or her own facility in order to obtain the Lean Manager Certification.




Graduation Dinner




Lean Manager Certification Program Curriculum


Week 1: Plan Week 2: Pilot Week 3: Deploy Week 4: Integrate