WEEK 2 - Do
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Monday
8am - 5pm
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Lean Administrative Simulation
This simulation based module will introduce you to the various lean concepts and their application to administrative processes. Working in teams in a simulated administrative environment, you will identify improvement opportunities and then through an actual kaizen event, implement your ideas. Through several rounds of simulation you will measure the impact of improvements and gain an understanding of how both the basic and progressive lean tools all play a part in the value stream and organization-wide improvement process. Tools covered include: 5S, Visual Controls, Standard Work, Leveling
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Tuesday
8am - 10am
10am-3pm
3pm-5pm |
Homework Report-Outs/Review
Returning after 1 week, participants present the results of the implementation of the homework to the pilot project areas of their facilities.
CEDAC: Team-Based Problem-Solving
From symptoms to root cause this module teaches an effective problem solving methodology that provides the user with a proven approach to the acquisition of knowledge. Learn a reliable method for identifying a problem's root cause and generating effective solutions. Using a powerful tool called CEDAC (winner of the Deming Prize), you'll learn how to unlock a team's knowledge and creativity and learn how to use the CEDAC cause and effect problem solving process with each of the Lean improvement tools to focus on priority problems and opportunities.
Homework Report-Outs/Review
Continued from morning session
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Wednesday
8am-12n
1pm-5pm
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The best way to prevent mistakes is to examine the process, determine what condition led to the mistake, and then control that condition. Mistake-Proofing (poka-yoke) devices automatically inspect for errors or defective operating conditions. This valuable module will demonstrate methods you can use to avoid, control, and prevent mistakes in your administrative environment.
Leadership
The overall success of your Lean initatives depends on your leadership and your ability to lead the change process. What does it take to lead a Lean organization? In this module we look at the fundamental challenges of leading a Lean organization and the crucial role of leadership.
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Thursday
8am - 9am
9am - 5pm
5:30pm-7:30pm |
Application Preview
Instructors will share implementation examples of the application of visual workplace techniques.
Application Exercise
Participants, working in teams, will leave the classroom and go to the workplace. Here, in an administrative environment (located on The Ohio State University campus) participants will apply the methodologies learned thus far to a real-time administrative process.
Group Dinner and Reports
In a working dinner session, participants report details of the Application Exercise to instructors
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Recap: A look at the week in review with a summary of key learning points.
Week 2 Quiz
Distribution of Homework Assignments
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