OPERATIONS MANAGEMENT

The complexities of managing modern diagnosis and treatment are compounded by the need to manage the flow of resources that are required to support optimal patient care. Healthcare is no longer simply about medicine and medical procedures; it is also about mobilizing and empowering all the members of your organization and focusing them on building efficient, reliable healthcare processes that, first, do no harm; second, heal the sick; and third, achieve the organization’s financial objectives.

Yet, increasing patient loads, limited facility space, a shortage of qualified staff, and spending that is rising faster today than at any point in history, all continue to put pressure on an already strained system. To be successful in the face of all these challenges, healthcare leaders must be committed to positioning a robust process of continuous improvement and do so at a level far exceeding any previous improvement initiatives.

Applying Lean to your Operations Management will create process and quality improvement that enables you to:

• reduce waste while increasing capacity,
• resolve the conflict between improved care and cost control,
• create optimal patient flow,
• increase changeover of critical treatment rooms
• improve overall patient safety

Productivity Healthcare consultants will work along with you to develop the value stream for patient care delivery. Productivity Healthcare has years of experience in team-based approaches to promote smarter, quicker, easier ways to improve your healthcare processes. We can help you in each of the following areas...

Diagnostic Services

Improvements in availability, efficiency, and accuracy can be obtained through the application of Lean methods. Productivity Healthcare has led improvements in emergency departments, labs, radiology, cardiology, and neurology to enable key improvements.
Example Project: Lab Improves Patient Capacity

Therapeutic Services

Flow and safety concerns typically drive improvement targets for surgical rooms, critical care, maternity, pharmacy, nursing, PT/OT, and social services. Our consultants will work alongside you to implement improvements resulting in increased efficiencies in capacity, flow, time, while reducing risk.
Example Project: ER Capacity Increased

Support Services

Complex flow relationships in your facility can cause upstream resource availability issues that over time may become operational constraints. Productivity Healthcare consultants have years of experience in facility flow analysis and will help you identify and eliminate the issues. We have worked to assist other facilities like yours with improvements in supply availability, patient transportation, dietary flow, housekeeping response, and equipment downtime.
Example Project: Bed Availability Reduces ER Diverts