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Hear how Lean helped...

Videos

These links will take you to recent interviews which explain the need for operational improvement and waste elimination in the healthcare industry using the Lean methods once only found within the manufacturing industry.

Bill Moyers interviews Dr. Jim Yong Kim a physician and anthropologist who has combined the skills of both to become one of the most acclaimed visionaries in the field of global health. "The world's troubles are your troubles," that's what he urged the recent graduating class of young doctors always to remember. That imperative has been the inspiration for his own work.

As co-founder of the humanitarian group, Partners in Health, and a senior official with the World Health Organization, Jim Yong Kim has been a crusader against infectious diseases and an advocate for the poor among the forsaken of the world in cities and villages in Haiti and Peru to Rwanda and Siberia. "U.S. News and World Report" said he is one of America's 25 best leaders. "Time Magazine" named him one of the 100 most influential people in the world. The Chair of three, that's right, three departments at Harvard University, Dr. Kim was a MacArthur Foundation genius whose efforts helped to treat 3 million new HIV/AIDS patients in developing countries.

In this interview Dr. Kim looks at the big challenges facing healthcare systems, not just on a domestic but a worldwide scale. Few men have the perspective, and therefore are as qualified as Dr. Kim to consider these challenges which face us. Click here to view the interview.

Dr. Toussaint talks to Fox News about how ThedaCare quality improvement efforts took their queue from manufacturing and the Toyota Production System. Specifically looking to eliminate waste in their system for the purpose of improving treatment quality and reducing the total cost of care. Click here to view the interview.

Increased 'Quality of Care' In this Fox News video, one veteran doctor talks about how ThedaCare has affected his practice. He experiences more job satisfaction as patients are less rushed and he is able to provide more personal attention with fewer hours. This video shifts the focus from cost savings to patient and doctor benefits. This improved care experience is the direct result of the systematic efforts put in place to eliminate waste and improve efficiency. Click here to view the interview.

What Works, What Doesn't This Fox video looks at what works and what does not in the Healthcare environment. Using "Hoshin Kanri" and tracking results minute by minute much like on the Toyota production floor, ThedaCare is looking to tie standardized "visual tracking centers" into organizational goals. Click here to watch this segment.

Collaborative Care In this Fox News piece, Fox takes an inside look at the ThedaCare system at work. Looking at the system itself and how it is able to deliver better care at a lower cost to the facility. Click here to watch this segment.

Paid Less for Better Care In this final Fox piece, Fox News looks at the frustrating side effect of providing better care... less revenue than hospitals with higher mortality and higher length of stay (25% less pay for better service). Click here to view the interview.