Automating the Lean Office
Fall 2007 dates available shortly
|
Course Description
Many organizations are making progress applying Lean methods to their administrative functions. Implementation of 5S, Value Stream Mapping and other core Lean tools have helped us streamline processes and become more organized. However, there is still more we can do to not only eliminate waste but simultaneously elevate the staff from performing tasks to performing strategic level activities. This can be accomplished through automating the Lean office. Employing the seven steps of administrative automation can help to identify and eliminate additional sources of waste, further reducing non-value-added activities. Many of the remaining activities can then be automated. The administrative automation methodology will allow you to use your existing computer system to change manual operations into automated operations. This not only frees the administrative staff for more strategically focused work, but also reduces costs, errors, response times, and links disjointed processes.
This workshop provides the examples and methodologies for automating the administrative arena providing an unparalleled opportunity for improvement and competitive positioning.
Learning Objectives
In this workshops participants will learn:
-
the seven steps to administration automation
-
how to apply the Process Sequence Chart to:
-
identify additional waste
-
identify tasks that should be eliminated
-
automate many of the remaining activities/tasks
-
the six system enhancement options
Who
should attend?
Office Managers, Loan Processors, Sales Managers, Marketing Managers, Production and Inventory Control Managers, Supply Chain Managers, Purchasing Managers, Information Technology Managers, Plant Managers, Continuous Improvement Managers, and Support Function Staff.
- Select key areas that should be automated.
- Design the computer routines that will eliminate waste, correct quality issues, and elevate the administrative workforce from performing tasks to performing strategic activities enabling further value to be delivered to the customer.
- Appropriately test and implement your new computer routines.
- Definition of administrative waste
- Examples of administrative automation implementations that have
- significantly reduced overall costs,
- provided rapid response to customer requirements
- eliminated mundane task o elevated the overall performance of the company
- transformed the office personnel from performing tasks to implementing strategic objectives creating a multiplier effect in value
- Understanding the limitations of standard off-the-shelf software.
- Methods of employing the current software package in performing administrative automation without, in most cases, changing source code
- Seven steps to administration automation
- Case study applying what has been learned
Cancellation Policy:
Registrations may be transferred to another colleague without charge. To be considered for a refund, we must receive notification of cancellation in writing no later than 21 days prior to the start of the workshop. Cancellations received within 21 days are subject to the full registration fee and money will be held on account for up to one year for use at a future workshop or conference. There is a $100 processing fee for all cancellations.
|
