Course Description
Are your employees empowered? Have you provided your process owners with the technical and soft-skill tools necessary to make solid business decisions? In most organizations today, the answer to both these questions is no, yet empowerment holds the key to long term sustainable improvement.
The objective of this workshop is to provide leaders and team members with the necessary skills to handle rapid change while performing their leadership responsibilities even more effectively. In today's business environment the role of the leader must change, they must delegate in order to achieve maximum performance. Today's leaders must continue to provide the "what" and "why" while allowing process team members to decide the "how". But assigning decision-making authority, accountability and freedom to act to others cannot be done in an arbitrary manner. This workshop provides leaders with a plan to guide the change process and to create a truly empowered workforce. Through the use of models, individual inventories, and small group interactions, participants will become aware of their roles in the organization and will learn techniques for setting expectations, leading accountability, and developing empowered employees.
Learning Objectives
This workshop is designed to introduce participants to the tools necessary to become effective team leaders and team members: Participants will learn:
- The role of authentic leaders
- Decision making styles
- Clarity about who's deciding what
- Establishing by-when's
- Identifying everyone's piece of the pie
- Communication skills development
- Handling conflict and difficult issues with individuals and groups
- Leaders setting direction and allow "change to happen".
- Clarity, accountability, vision, risk and sponsorship by leaders
- Involving employees in deciding what decisions they can make
- Establishing a clear structure and boundaries for decision making
- 8 key leadership behaviors necessary for employee empowerment
Who Should Attend
Leaders and/or all intact work groups (boss and employees). Individuals who are responsible for any aspect of helping people through a culture change; managers, supervisors, union leaders, and change facilitators.
Workshop Outcomes
Participants will learn:
- The role of authentic leaders
- Decision making styles
- Clarity about who's deciding what
- Establishing by-when's
- Identifying everyone's piece of the pie
- Communication skills development
- Handling conflict and difficult issues with individuals and groups
- Leaders setting direction and allow "change to happen".
- Clarity, accountability, vision, risk and sponsorship by leaders
- Involving employees in deciding what decisions they can make
- Establishing a clear structure and boundaries for decision making
- 8 key leadership behaviors necessary for employee empowerment
Course Agenda
- Introduction, objectives and agenda
- Challenges and skills required
- Empowerment and Culture Change
- Teams and Team Structures
- Barriers to Empowerment
- Importance of Clarity
- Importance of Accountability
- Improving communication skills
- Giving and receiving feedback
- Listening skills
- Decision Making
- Importance of a Vision
- 8 Key Leadership Behaviors and Characteristics
- Setting Expectations
- Delegating
- Coaching others
- High Performance Team Factors
- Next Steps/Wrap up
Hotel Information, Locations & Rates
Information will be posted soon
Cancellation Policy
Registrations may be transferred to another colleague without charge. To be considered for a refund, we must receive notification of cancellation in writing no later than 21 days prior to the start of the workshop. Cancellations received within 21 days are subject to the full registration fee and money will be held on account for up to one year for use at a future workshop or conference. There is a $200 processing fee for all cancellations. |
