Master Series

The Lean Office - Transactional Kaizen Event

Hosted by: NAMIC/VA, Inc.

Glens Falls, NY

September 8-12, 2008

• Event Overview
• Typical Agenda
• Accomodations
• Event Logistics
• About The Hosts
• Click here to register online
• Click here to download the Brochure
• Click here to download Registration Form

Event Overview
…consider this: 75% of your organization's opportunity for waste elimination can be found in areas other than manufacturing. Combine this fact with research that suggests white collar knowledge workers are only 40% to 60% productive and the possibilities for improvement are enormous. When you consider that payroll can be a multiplier of 10 times earnings, think what it would mean to raise organizational productivity by just 7%!

During this 5 day hands-on event, you will learn how to apply the principles of waste elimination to administrative areas in a real-time working office environment. The Lean Office – Transactional Master Series provides both classroom and hands-on work site activities where participants learn the principles and improvement processes to create and sustain a Lean Transactional environment.

The Master Series Event Includes:

• What is a Lean Office?
• Where do I start: the organizational scan
• Value Stream Mapping - Process-Activity Mapping
• 5S - Visual Display and Visual Control
• Process Flow and Standard Work
• Team Based Cause and Effect Diagramming
• Root Cause Analysis

During the classroom training participants explore the transactional work place, a knowledge based, system focused environment, and learn to identify the waste elimination opportunities. Participants are introduced to a Lean Improvement Process that will focus them as they diagnosis the office and formulate improvement plans.

Then, working in teams along side associates from the host facility, participants will work to transform an actual real-time current state situation to future state in one of the pre-designated pilot areas. On Friday morning each team will do a report-out. The report will story-board the team’s activities, from current state and future state maps, opportunities identified, tool applications, improvements implemented and results achieved.

If you want to spread Lean throughout your non-manufacturing environment, and along-the-way create the culture necessary to sustain the effort, then you must attend Productivity’s 5 Day Lean Office Transactional Master Series event.

About The Hosts
NAMIC/VA, Inc., formerly a division of Boston Scientific, is a worldwide leader in the development, manufacture and marketing of medical devices used for the diagnosis and treatment of vascular disease and other medical conditions. With a state-of-the-art manufacturing facility located in upstate New York, financial stability and a reach that extends around the world, NAMIC/VA is committed to understanding the needs of their customers and providing innovative solutions which enhance the quality of life for patients while improving outcomes. Corporate headquarters for NAMIC/VA, Inc. is located in Marlborough, Massachusetts.

The Glens Falls, NY facility has utilized Lean Manufacturing concepts for over six years and is dedicated to implementing a value stream approach across many of their major product lines. NAMIC/VA has created continuous product flows and eliminated many sub-assembly levels to maximize warehouse space. Throughput time and WIP have also been significantly reduced. Labor efficiency gains have been made through a team approach of balancing work content on the lines and promoting continuous improvement. NAMIC/VA is committed to the Lean Office concept and understand the need to streamline the transactional value stream to become a more efficient and agile organization.

Areas targeted for work during this event include:
Engineering Request Change Order process
Inventory Value Stream
Customer order process
Prototype kit development

Notes:
Transportation to and from NAMIC/VA, Inc. provided by Productivity Inc.

Accomodations
Portions of the Master Series event will be held at the Great Escape Lodge, 89 Six Flags Drive, Queensbury, New York 12804.

Attendees will travel to the host plant facility from this hotel. Transportation will be provided by Productivity Inc. A block of rooms is being held for Productivity Inc. attendees at the Great Escape Lodge.

Productivity attendees have been given a reduced rate of $90 per night single or double occupancy plus tax.

Please call (518) 824-6000, ask for Reservations and identify yourself as a Productivity attendee.

This special rate is available until Sunday, August 24, 2008. After this date the hotel cannot guarantee availability.

Registration Fee
$2150 per person
Groups: 3-5 people from same site take $50 off each registration
(larger groups please call for special rates)

Click here to download the faxable registration form

Click here to register online

Cancellation Policy
Lean Office registrations may be transferred to another colleague without charge. To be considered for a refund, we must receive notification of cancellation in writing no later than 21 days prior to the event. Cancellations received within 21 days are subject to the full registration fee and money will be held on account for up to one year for use at a future workshop or conference. There is a $200.00 processing fee for all cancellations. Consultants will not be permitted to attend The Lean Office.