The Lean Office - Transactional Kaizen Event

Dates to be announced...

• Course Description

• Learning Objectives

• Cancellation Policy

Course Description

…consider this: 75% of your organization's opportunity for waste elimination can be found in areas other than manufacturing. Combine this fact with research that suggests white collar knowledge workers are only 40% to 60% productive and the possibilities for improvement are enormous. When you consider that payroll can be a multiplier of 10 times earnings, think what it would mean to raise organizational productivity by just 7%!

During this 5 day hands-on event, you will learn how to apply the principles of waste elimination to administrative areas in a real-time working office environment. The Lean Office – Transactional Master Series provides both classroom and hands-on work site activities where participants learn the principles and improvement processes to create and sustain a Lean Transactional environment.

This Master Series Event Includes:

• What is a Lean Office?
• Where do I start: the organizational scan
• Value Stream Mapping - Process-Activity Mapping
• 5S - Visual Display and Visual Control
• Process Flow and Standard Work
• Team Based Cause and Effect Diagramming
• Root Cause Analysis

Learning Objectives

During the classroom training participants explore the transactional work place, a knowledge based, system focused environment, and learn to identify the waste elimination opportunities. Participants are introduced to a Lean Improvement Process that will focus them as they diagnosis the office and formulate improvement plans.

Then, working in teams along side associates from the host facility, participants will work to transform an actual real-time current state situation to future state in one of the pre-designated pilot areas. Each team will do a report-out. The report will story-board the team’s activities, from current state and future state maps, opportunities identified, tool applications, improvements implemented and results achieved.

If you want to spread Lean throughout your non-manufacturing environment, and along-the-way create the culture necessary to sustain the effort, then you must attend Productivity’s 5 Day Lean Office Transactional Master Series event.

Cancellation Policy:

Registrations may be transferred to another colleague without charge. To be considered for a refund, we must receive notice of cancellation in writing no later than 21 business days prior to the event. Cancellations received within 21 business days are subject to the full fee and money will be held on account for up to one year for use at a future event. If no notification of cancellation is provided, registration fees will be forfeited. There is a $200 processing fee for all cancellations.