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    Moving Forward

    2020 forced us to take stock of the way we operate – in both our work and social lives. Building on the lessons learned will help shape our way forward. What will make 2021 better for our organizations, employees, stakeholders, and the communities we serve?
    We believe the answer lies in a renewed commitment to operational excellence; getting even better at reconfiguring end-to-end processes ridding them of waste, building organization-wide capabilities to learn and execute quickly, and a steadfast resolve to be even more responsive to employee and customer expectations.
    As process leaders, you know the Why. We can help you with the What and How-to, virtually and on-site, just as we’ve done for more than 40 years. Keep your Enterprise in motion™.
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    Operational excellence is the outcome of an organization in motion™. Guided by Productivity’s Management System motion™, let us help you implement the How-To to achieve your company’s improvement and growth initiatives.

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    Developing Leaders at Every Level

    Making quality decisions quickly, at all-levels of the hierarchy, is paramount to improvement and providing better customer experiences. Let us help you develop the leadership capabilities and routines necessary for sustained transformation.

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    Our stories & resources

    #3 White Paper

    Lean Practices Support Innovation

    To consistently drive top-line growth, leaders must commit to a disciplined and creative focus on meeting today’s market challenges while strengthening capabilities for future competitive mastery. It’s a matter of keeping the core business running optimally without losing sight of what’s on the horizon—and being prepared for and open to “creative destruction.”

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    #5 White Paper

    Leaning the Quality Control Laboratory

    Pharmaceutical manufacturers continue to operate in an increasingly competitive environment, contending with issues that run the gamut from lost revenue from expired, patents, ballooning costs for new drug research and development, changes required by new regulations and other compliance mandates and...

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    The Word of The Month: 3P

    Looking for a powerful new technique to add to your improvement arsenal? Then you’ll want to learn more about 3P, a cross functional team process that provides a systematized way to achieve step-level change.

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    Customer Journey Mapping

    To be truly customer service focused, it’s critical that you look at how your customers interact with your organization. In this Micro Lesson we look at "Customer Journey Mapping".

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    Reducing Product Costs

    Our client needed to find 25% more capacity in order to absorb incoming production lines into an already capacity and space strained environment. Working with the client team, here’s an overview of how we helped make it happen.

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