Moving Forward
2020 forced us to take stock of the way we operate – in both our work and social lives. Building on the lessons learned will help shape our way forward. What will make 2021 better for our organizations, employees, stakeholders, and the communities we serve?
We believe the answer lies in a renewed commitment to operational excellence; getting even better at reconfiguring end-to-end processes ridding them of waste, building organization-wide capabilities to learn and execute quickly, and a steadfast resolve to be even more responsive to employee and customer expectations.
As process leaders, you know the Why. We can help you with the What and How-to, virtually and on-site, just as we’ve done for more than 40 years. Keep your Enterprise in motion™.
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motion™
Operational excellence is the outcome of an organization in motion™. Guided by Productivity’s Management System motion™, let us help you implement the How-To to achieve your company’s improvement and growth initiatives.
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Developing Leaders at Every Level
Making quality decisions quickly, at all-levels of the hierarchy, is paramount to improvement and providing better customer experiences. Let us help you develop the leadership capabilities and routines necessary for sustained transformation.
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Reliability
Reliability increases stakeholder value; to be World Class you must have reliable equipment and reliable end-to-end processes. Let us help you make company-wide pursuit of overall effectiveness (availability x performance x quality) your new normal.
Flow – Manufacturing
People, developing their capabilities and creating a waste-free process-flow environment is the most important subsystem of keeping your organization in motion™. Let us help you and your team design and implement sustainable process flow relationships to attain your end-to-end value stream management objectives.
VELOCITY AND EFFICIENCY – ADMINISTRATION & SERVICES
Lengthy admin processes are devastating to customer experiences and employee satisfaction. Reducing process complexity to reduce lead-time and increase quality is vital to keeping your enterprise in motion™. Let us help you transform end-to-end administrative operations to better serve your employees and customers.
Performance Management
Daily operations will not run themselves; all companies need a system of performance management comprised of 3 elements: leadership routines, visual management and accountability. Let us help you implement a systemic way to govern your process capabilities and always know that you are under-control, capable, and getting better.
Our stories & resources
#3 White Paper
Lean Practices Support Innovation
To consistently drive top-line growth, leaders must commit to a disciplined and creative focus on meeting today’s market challenges while strengthening capabilities for future competitive mastery. It’s a matter of keeping the core business running optimally without losing sight of what’s on the horizon—and being prepared for and open to “creative destruction.”
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#5 White Paper
Leaning the Quality Control Laboratory
Pharmaceutical manufacturers continue to operate in an increasingly competitive environment, contending with issues that run the gamut from lost revenue from expired, patents, ballooning costs for new drug research and development, changes required by new regulations and other compliance mandates and...
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The Word of The Month: 3P
Looking for a powerful new technique to add to your improvement arsenal? Then you’ll want to learn more about 3P, a cross functional team process that provides a systematized way to achieve step-level change.
Customer Journey Mapping
To be truly customer service focused, it’s critical that you look at how your customers interact with your organization. In this Micro Lesson we look at "Customer Journey Mapping".
Read moreWhat Happens When You Ask Why with a Lean Eye?
A Major US Metal Manufacturer asked us to conduct kaizen style event to help improve throughput and increase capacity while achieving cost reductions.
Read moreReducing Product Costs
Our client needed to find 25% more capacity in order to absorb incoming production lines into an already capacity and space strained environment. Working with the client team, here’s an overview of how we helped make it happen.
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