What if going back isn’t the way forward?
Mindfully reshaping operations in this disruptive era, and doing so as quickly as possible, is vital.
This means getting even better at reconfiguring processes ridding them of waste, building organization-wide capabilities to learn and execute quickly, and a steadfast resolve to be even more responsive to employee and customer expectations.
As a process leader, you know the Why. We can help you with the What and How-To, on-site or virtually, just as we’ve done for the past 40 years. Keep your Enterprise in motion™.
Guiding Transformation
Operational excellence is the outcome of an organization in motion™. Guided by Productivity’s Management System motion™, let us help you implement the How-To to achieve your company’s improvement and growth initiatives.
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Leaders At All Levels
Making quality decisions quickly, at all-levels of the hierarchy, is paramount to improvement and providing better customer experiences. Let us help you develop the leadership capabilities and routines necessary for sustained transformation.
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Reliability
Reliability increases stakeholder value; to be World Class you must have reliable equipment and reliable end-to-end processes. Let us help you make company-wide pursuit of overall effectiveness (availability x performance x quality) your new normal.
Flow – Manufacturing
People, developing their capabilities and creating a waste-free process-flow environment is the most important subsystem of keeping your organization in motion™. Let us help you and your team design and implement sustainable process flow relationships to attain your end-to-end value stream management objectives.
VELOCITY AND EFFICIENCY – ADMINISTRATION & SERVICES
Lengthy admin processes are devastating to customer experiences and employee satisfaction. Reducing process complexity to reduce lead-time and increase quality is vital to keeping your enterprise in motion™. Let us help you transform end-to-end administrative operations to better serve your employees and customers.
Performance Management
Daily operations will not run themselves; all companies need a system of performance management comprised of 3 elements: leadership routines, visual management and accountability. Let us help you implement a systemic way to govern your process capabilities and always know that you are under-control, capable, and getting better.
Our stories & resources
#3 White Paper
Lean Practices Support Innovation
To consistently drive top-line growth, leaders must commit to a disciplined and creative focus on meeting today’s market challenges while strengthening capabilities for future competitive mastery. It’s a matter of keeping the core business running optimally without losing sight of what’s on the horizon—and being prepared for and open to “creative destruction.”
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#5 White Paper
Leaning the Quality Control Laboratory
Pharmaceutical manufacturers continue to operate in an increasingly competitive environment, contending with issues that run the gamut from lost revenue from expired, patents, ballooning costs for new drug research and development, changes required by new regulations and other compliance mandates and...
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The Word of The Month: Poka-Yoke
Mistakes are a part of the human condition. We all make them. The key is not to let them turn into defects that get into the hands of the customer. That’s where Poka-Yoke comes in - a funny sounding word that means "mistake-proofing." Learn more about Poka-Yoke and how it can provide 100% source inspection to any step of any process.
Teams Motivate Employees To Improve Service, Cut Cost
In this month's From the Archives,"Teams Motivate Employees to Improve Service, Cut Costs," Banc One Corporation shares their timeless story of how identifying and solving service problems allowed them to reduce rework and correct errors, which led to reduced costs, improved bottom line sustainability, and greater customer satisfaction.
Read moreThe Word of The Month: Poka-Yoke
Mistakes are a part of the human condition. We all make them. The key is not to let them turn into defects that get into the hands of the customer. That’s where Poka-Yoke comes in - a funny sounding word that means "mistake-proofing." Learn more about Poka-Yoke and how it can provide 100% source inspection to any step of any process.
Rapidly Reshaping Operations
In the midst of disruption, businesses still need to operate by optimizing systems to drive out waste and improve flow. What’s changed is the need to do so smarter and faster. In this month’s What’s Up, we look at the importance of building capabilities through up-skilling and multi-skilling, and doing so rapidly…as well as highlight opportunities for educating employees.
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