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Audience: Laboratory managers

Admin / Services / Government On-Site Training

Lean in Laboratories

Laboratories are critical for many industries: pharmaceutical, food, chemical industries. From the control of raw materials to the control and validation of semi-finished or finished products for batch release, laboratories are critical in the Value Chain.

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Admin / Services / Government On-Site Training

Lean Leadership and Constructing a Lean Management System

Lean Management System, Leadership, Gemba Walks, Leadership Standard Work: The success of a lean initiative depends on actively engaging leaders at every level in the organization. In this session, we explore the need to develop a system for managing lean initiatives.

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Admin / Services / Government On-Site Training

Managing Flows in a Service Environment

Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.

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Admin / Services / Government On-Site Training

Performance Management and Key Performance Indicators

Performance management, KPI's, Metrics, Leadership: In this session, we examine key performance indicators including customer satisfaction, response time, right first time (%), on-time delivery (%), and productivity.

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