Audience: Team leaders
Continuous Improvement and Project Management
This session explores fundamental elements for the development of a lean enterprise and its long-term sustainability, including how teams and managers operate in a continuous improvement environment.
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Daily Management 5 Day Do/Learn Events for Service Environments
In an Enterprise in motion, Daily Management, supported by visual management, is the system by which, teams of employees with their supervisor or manager share, interact and make all the decisions required to best manage their activities and serve their customers. It is an essential part of your Lean Management System and is central to team empowerment and performance management. It answers the questions: Why are we here? How do we get organized? What do we need to share? How are we performing?
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Daily Management System Training for Manufacturers
A 5-Day Do/Learn Event
In an Enterprise in motion, Daily Management, supported by visual management, is the system by which, teams of operators/technicians with their supervisor or manager share, interact and make all the decisions required to best manage their activities and serve their customers. It is an essential part of your Lean Management System and is central to team empowerment and performance management. It answers the questions: Why are we here? How do we get organized? What do we need to share? How are we performing?
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Failure Demand
Failure Demand, Value added: This session will introduce you to the concept of Failure Demand, the non-value-added work generated when you didn’t get it right the first time.
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High Level Process Mapping—SIPOC
Process mapping is a key technique in a service-based lean initiative as it helps us ‘see’ the process. This module will introduce you to SIPOC, a process mapping technique that summarizes process inputs and outputs, making existing processes visual and highlighting inherent wastes.
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Interpersonal Skills
In this session we introduce the social dimensions of lean transformation, including communication styles, active listening skills, personality types, setting rules, defining objectives, conflict resolution, and more.
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Introduction to Lean Principles and Waste
Waste, Lean, Value: This module will introduce the fundamental principles of Lean in a service environment.
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Lean Awareness for Managers
In this session, we explore the vital role that managers play in a Lean transformation. Learn what behavior is required for developing and nurturing a Lean culture and how to create a transformation plan of your own.
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Lean Leadership and Constructing a Lean Management System
Lean Management System, Leadership, Gemba Walks, Leadership Standard Work: The success of a lean initiative depends on actively engaging leaders at every level in the organization. In this session, we explore the need to develop a system for managing lean initiatives.
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Machine Failure Analysis (Breakdown Analysis)
Learn to use standard problem-solving to analyze and eliminate failures.
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Managing Flows in a Service Environment
Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.
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Mistake Proofing for Machines
Identify potential mis-steps in the application of maintenance practices.
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Performance Management and Key Performance Indicators
Performance management, KPI's, Metrics, Leadership: In this session, we examine key performance indicators including customer satisfaction, response time, right first time (%), on-time delivery (%), and productivity.
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Problem Solving
5 Why's, A3: During the lean transformation process, teams inevitably encounter problems that need to be solved before additional progress can be made. Equipping your team members with quick and easy-to-use problem-solving tools enables them to tackle issues as they arise.
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Process Improvement Methodologies
Using two distinct case studies, this session teaches a series of techniques for thoroughly analyzing processes at the most detailed level. You will discover tools to help you...
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Programming and Scheduling Service Flows
Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.
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Standard work
Standard work, Visual workplace: Standard work is a key element in the elimination of waste, reduction of variation, and in achieving balanced and synchronized processes.
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Value Stream Analysis
Value Stream Mapping, Value Stream management: In this session you will learn how to scrutinize steps and data uncovered during value stream mapping and find the weaknesses within an organization.
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