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    Course Objective: Implement Lean in Services

    Admin / Services / Government On-Site Training

    Lean in R&D

    From the approval of product evolution to the development of new products and services, the work of R&D is essential for a company’s growth.
    In this session we look at how to bring lean techniques to R&D and Engineering departments.

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    Admin / Services / Government On-Site Training

    Lean Leadership and Constructing a Lean Management System

    Lean Management System, Leadership, Gemba Walks, Leadership Standard Work: The success of a lean initiative depends on actively engaging leaders at every level in the organization. In this session, we explore the need to develop a system for managing lean initiatives.

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    Admin / Services / Government On-Site Training

    Lean Manager Support and Coaching

    We act as sensei, and provide support and coaching to newly graduated Lean Managers to enhance their success in the transformation journey.

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    Admin / Services / Government On-Site Training

    Lean Transformation

    Lean transformation, Lean Services, Lean management, Lean Marketing, Lean in HR: In this session, we explore the way lean transformations take place in service organizations.

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    Admin / Services / Government On-Site Training

    Managing Flows in a Service Environment

    Visual management, performance management, lean services: The main difference between manufacturing and services is Visibility.

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    Admin / Services / Government On-Site Training

    Problem Solving

    5 Why's, A3: During the lean transformation process, teams inevitably encounter problems that need to be solved before additional progress can be made. Equipping your team members with quick and easy-to-use problem-solving tools enables them to tackle issues as they arise.

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    Admin / Services / Government On-Site Training

    Process Improvement Methodologies

    Using two distinct case studies, this session teaches a series of techniques for thoroughly analyzing processes at the most detailed level. You will discover tools to help you...

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    Admin / Services / Government On-Site Training

    Programming and Scheduling Service Flows

    Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.

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    Admin / Services / Government On-Site Training

    Standard work

    Standard work, Visual workplace: Standard work is a key element in the elimination of waste, reduction of variation, and in achieving balanced and synchronized processes.

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    Admin / Services / Government On-Site Training

    Value Stream Analysis

    Value Stream Mapping, Value Stream management: In this session you will learn how to scrutinize steps and data uncovered during value stream mapping and find the weaknesses within an organization.

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