Course Objective: Learn Lean Management

Daily Management 5 Day Do/Learn Events for Service Environments

In an Enterprise in motion, Daily Management, supported by visual management, is the system by which, teams of employees with their supervisor or manager share, interact and make all the decisions required to best manage their activities and serve their customers. It is an essential part of your Lean Management System and is central to team empowerment and performance management. It answers the questions: Why are we here? How do we get organized? What do we need to share? How are we performing?

Daily Management System Training for Manufacturers
A 5-Day Do/Learn Event

In an Enterprise in motion, Daily Management, supported by visual management, is the system by which, teams of operators/technicians with their supervisor or manager share, interact and make all the decisions required to best manage their activities and serve their customers. It is an essential part of your Lean Management System and is central to team empowerment and performance management. It answers the questions: Why are we here? How do we get organized? What do we need to share? How are we performing?

Executive Development Experience

Hoshin Kanri - Policy Deployment

Learn how to align the organization; connect improvement projects and daily work to organizational goals.

Interpersonal Skills

In this session we introduce the social dimensions of lean transformation, including communication styles, active listening skills, personality types, setting rules, defining objectives, conflict resolution, and more.

Leadership Development Process

Lean Awareness for Managers

In this session, we explore the vital role that managers play in a Lean transformation. Learn what behavior is required for developing and nurturing a Lean culture and how to create a transformation plan of your own.

Lean Transformation

Lean transformation, Lean Services, Lean management, Lean Marketing, Lean in HR: In this session, we explore the way lean transformations take place in service organizations.

Performance Management and Key Performance Indicators

Performance management, KPI's, Metrics, Leadership: In this session, we examine key performance indicators including customer satisfaction, response time, right first time (%), on-time delivery (%), and productivity.