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Audience: Customer Service Managers

Service industry Public Educational Events

Lean Management Certification for Administration and Service Industries - Columbus, OH

Week 1: December 14-18 / Week 2: January 25-29, 2021 / Week 3: February 22-25, 2021

This program develops resources capable of leading/managing a Lean transformation in your service or administrative environment and is designed for senior and middle managers looking to drive waste from their processes to boost enterprise-wide performance and improve customer service. This is a fully-accredited certification designed specifically for administrative and service industry professionals.

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Service industry Public Educational Events

Service Process Improvement - Spring 2021 - COLUMBUS, OH

Check Back for Dates!... – A 5-day fully-accredited program

Click here if you would like to be contacted when the dates are set for this event.

Provide an understanding of the foundational Lean techniques specifically designed for application in a service organization or manufacturing service environment. Designed for service and administrative managers looking to start a Lean effort in their organization.

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