Audience: Customer Service Managers
Week 1: December 14-18 / Week 2: January 25-29, 2021 / Week 3: February 22-25, 2021
This program develops resources capable of leading/managing a Lean transformation in your service or administrative environment and is designed for senior and middle managers looking to drive waste from their processes to boost enterprise-wide performance and improve customer service. This is a fully-accredited certification designed specifically for administrative and service industry professionals.Read more
Check Back for Dates!... – A 5-day fully-accredited program
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Provide an understanding of the foundational Lean techniques specifically designed for application in a service organization or manufacturing service environment. Designed for service and administrative managers looking to start a Lean effort in their organization.Read more