Business Sector: Services / Government
August 22-26, 2022
In this live virtual event, learn how Lean techniques coupled with a Lean mindset speed throughput, eliminate quality issues, increase workplace satisfaction and improve customer service. The result: a 50 to 90% performance improvement plus an energized, visual laboratory workplace.
Week 1: September 12-16 / Week 2: October 17-21 / Week 3: November 7-11
This program develops resources capable of leading/managing a Lean transformation in your service or administrative environment and is designed for senior and middle managers looking to drive waste from their processes to boost enterprise-wide performance and improve customer service. This is a fully-accredited certification designed specifically for administrative and service industry professionals.Read more
September 26-30 – A 5-day fully-accredited program
Provide an understanding of the foundational Lean techniques specifically designed for application in a service organization or manufacturing service environment. Designed for service and administrative managers looking to start a Lean effort in their organization.Read more
A live 6-hour virtual seminar – October 27th
Regrouping and refocusing your organization now, to concentrate on the vital few -- those things that will make a real difference to your organization’s performance -- seems a prudent thing to do. But how do you take all of the things there are to do, distill them down to the critical few and then defuse them throughout the entire organization? Through Hoshin Kanri.Read more
A live 6-hour virtual seminar – November 3rd
Ensuring sustainment through organization-wide operational governance.
A daily management system is a set of standard practices that keep improvement efforts on track and moving forward. DMS is the missing link in many operational excellence initiatives and the key to long-term sustainment by providing a structured way for leaders-at-all-levels to engage and provide direct, in-the-workplace, management and teaching routines.
A live 6-hour virtual seminar – November 17th
Developing a culture of A3 Thinking problem-solvers.
In this interactive session, through presentation, examples, and reflections, participants will learn the importance of A3 thinking and understand how teams should act, behave and integrate problem-solving in their daily activities to generate discipline and focus on actual problems.
A live 6-hour virtual seminar - Dates coming soon... – 10:30am-5:30pm Eastern time
Applying Lean methods and mindsets to your lab operations will speed throughput, expand capacity, improve customer service, reinforce expertise, and provide a better working environment for associates. Turning your quality control and R&D labs into a strategic advantage for your organization.Read more