Learn the Lean fundamentals, principles needed to make information flow, create better customer experiences and reduce your administrative costs.
The Lean Office program is a 5-day virtually delivered program designed to start you on the path to continuous improvement! Learn how to eliminate backlogs, failure demand (rework) and other inefficiencies while improving customer service and employee satisfaction!
Change your Business Before Someone Else Does…
Productivity has spent the last 40+ years helping organizations change their status quo by implementing Lean principles and methodologies. We have seen firsthand the benefits Lean brings to an organization like yours in customer service, HR, accounting, sales and marketing, product and service operations, and more.
Becoming a Lean company will speed up your time to market. By eliminating non-value-adding activities and reducing downtime, Lean Thinking will increase capacity, quality, and employee satisfaction.
The Lean Office program is specifically designed to teach you the fundamental approaches needed to start a Lean effort in your administrative environment. In just five days, you’ll learn nine foundational vital principles and how they fit together to create a systemic process for identifying and eliminating service inefficiencies and process waste.
Designed for service and administrative managers looking to start a Lean effort in their organization.