Tag: Lean Service

The Lean Lab: Improving Efficiencies and Effectiveness

A live 6-hour virtual seminar - March 25, 2021 – 10:30am-5:30pm Eastern time

Applying Lean methods and mindsets to your lab operations will speed throughput, expand capacity, improve customer service, reinforce expertise, and provide a better working environment for associates. Turning your quality control and R&D labs into a strategic advantage for your organization.

Hoshi Kanri: Deploying Priorities, From Vision to Daily Work

A live 6-hour virtual seminar – April 21 – 10:30am-5:30pm EDT

Regrouping and refocusing your organization now, to concentrate on the vital few -- those things that will make a real difference to your organization’s performance -- seems a prudent thing to do. But how do you take all of the things there are to do, distill them down to the critical few and then defuse them throughout the entire organization? Through Hoshin Kanri.

The Daily Management System

A live 6-hour virtual seminar – April 22nd - 10:30am-5:30pm EDT

Ensuring sustainment through organization-wide operational governance.
A daily management system is a set of standard practices that keep improvement efforts on track and moving forward. DMS is the missing link in many operational excellence initiatives and the key to long-term sustainment by providing a structured way for leaders-at-all-levels to engage and provide direct, in-the-workplace, management and teaching routines.

Lean Management Certification for Administration and Service Industries - Columbus, OH

Week 1: May 10-14 / Week 2: June 7-11 / Week 3: July 12-15

This program develops resources capable of leading/managing a Lean transformation in your service or administrative environment and is designed for senior and middle managers looking to drive waste from their processes to boost enterprise-wide performance and improve customer service. This is a fully-accredited certification designed specifically for administrative and service industry professionals.

Lean in Laboratories - Spring 2021 - Virtual Event

Spring 2021 June 21-25 – A 5-day Lean Certificate Program

In this live virtual event, learn how Lean techniques coupled with a Lean mindset speed throughput, eliminate quality issues, increase workplace satisfaction and improve customer service. The result: a 50 to 90% performance improvement plus an energized, visual laboratory workplace.

Service Process Improvement - Fall 2021 - COLUMBUS, OH

Check back for dates... – A 5-day fully-accredited program

Click here if you would like to be contacted when the dates are set for this event.

Provide an understanding of the foundational Lean techniques specifically designed for application in a service organization or manufacturing service environment. Designed for service and administrative managers looking to start a Lean effort in their organization.