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Lean Resources

Here you will find a host of information providing insights into operational excellence and innovation suitable for a range of industries and experience levels.

#3 White Paper

Lean Practices Support Innovation

To consistently drive top-line growth, leaders must commit to a disciplined and creative focus on meeting today’s market challenges while strengthening capabilities for future competitive mastery. It’s a matter of keeping the core business running optimally without losing sight of what’s on the horizon—and being prepared for and open to “creative destruction.”

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#7 White Paper

Mastering the Gemba Walk

What’s the center stage of lean management?
The “gemba” is, of course. That’s the “real place” where work is happening, where value is being created. That’s the focal point of improvement, of lean thinking and action.

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Make it Visible…

#22 OE Newsletter

Last month saw another round of graduates from our Lean Manager for Services Certification held on the campus of The Ohio State University. Instructor and Executive Partner of Productivity Inc., Catherine Converset, spent a few minutes with us recently to talk about implementing lean in service and administrative functions.

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#9 White Paper

What’s Missing From Your Lean Initiative?

TPM’s integral role, with 5 takeaways to guide your strategy.
Most business owners and general managers recognize just how critically important proper equipment maintenance is, particularly in an asset-oriented work environment. 

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Lessons from Hackathons

#19 Innovation Newsletter

The term “hacking” usually brings to mind the activities of rogue computer programmers with bad intentions working to breach the security of a network. In that context, a “hackathon” might sound like a race to see who can be best and fastest intruder.

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Our most popular resources

The Sorry State of Customer Service

In 1976 the movie Network was in theaters.  There is a famous scene in the film where the lead character, Howard Beale (played by Peter Finch) implores Americans to shout out their windows “I’m as mad as hell, and I am not going to take this anymore.”

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United Seating and Mobility

As with many companies, the challenges facing United Seating & Mobility include increasing expectations of quality products and services, pressure from customers to reduce prices, and competition from numerous competitors in an industry suffering through consolidation. But by committing itself to becoming lean, United Seating – which produces customized wheelchairs, scooters and other mobility products – is not only surviving, but expanding as other companies fall by the wayside.

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Everything in Pork Pie Order

Pork pie and sausage roll maker Pork Farms Bowyers has invested significant resource and time into creating its own tailored shopfloor organisation programme. Steed Webzell reports.

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Productivity’s Senior Partner, Catherine Converset, to speak at the Association for Manufacturing Excellence (AME) 2018 Conference October 29-November 1 in San Diego, CA

We are very excited to announce that Productivity’s Senior Partner, Catherine Converset, will speak at the Association for Manufacturing Excellence (AME) 2018 International Conference, October 29-November 1 in San Diego, CA. Catherine will deliver a half-day workshop on Monday, October 29 on the subject of Lean in Service/Administrative Functions...

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Productivity’s Senior Partner, Catherine Converset, to speak at the Iowa Lean Consortium Conference

Just Announced: Productivity’s Senior Partner, Catherine Converset, will speak at the fall 2018 Iowa Lean Consortium Conference.
The event, being held October 23-25 at the Sheraton West Des Moines, will bring together Lean leaders and practitioners eager to share perspectives on how they are using Lean methods to change their culture while striving for operational excellence. Catherine, will deliver a breakout session as well as a workshop, here is a quick summary of her session topics:

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Lean Needs Leaders

Many of our recent posts have focused on leadership.  We’re afraid we are beginning to sound like a broken record.  […]

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