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Lean Resources

Here you will find a host of information providing insights into operational excellence and innovation suitable for a range of industries and experience levels.

#3 White Paper

Lean Practices Support Innovation

To consistently drive top-line growth, leaders must commit to a disciplined and creative focus on meeting today’s market challenges while strengthening capabilities for future competitive mastery. It’s a matter of keeping the core business running optimally without losing sight of what’s on the horizon—and being prepared for and open to “creative destruction.”

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#7 White Paper

Mastering the Gemba Walk

What’s the center stage of lean management?
The “gemba” is, of course. That’s the “real place” where work is happening, where value is being created. That’s the focal point of improvement, of lean thinking and action.

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Make it Visible…

#22 OE Newsletter

Last month saw another round of graduates from our Lean Manager for Services Certification held on the campus of The Ohio State University. Instructor and Executive Partner of Productivity Inc., Catherine Converset, spent a few minutes with us recently to talk about implementing lean in service and administrative functions.

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#9 White Paper

What’s Missing From Your Lean Initiative?

TPM’s integral role, with 5 takeaways to guide your strategy.
Most business owners and general managers recognize just how critically important proper equipment maintenance is, particularly in an asset-oriented work environment. 

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Lessons from Hackathons

#19 Innovation Newsletter

The term “hacking” usually brings to mind the activities of rogue computer programmers with bad intentions working to breach the security of a network. In that context, a “hackathon” might sound like a race to see who can be best and fastest intruder.

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Our most popular resources

Convincing the Unconvinced

This week I was reminded of some advice I received from a Japanese sensei early in my Lean career.  We were working together in an organization that had just embarked on the Lean journey. 

They were about 3 months into the effort when the Japanese sensei and I sat down to meet with the Plant Manager. The plant manager shared his frustration with the progress he was having getting his associates to accept the change…he proceeded to tell us that...

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Therapeutic IV Drug Decision Support

For: Children’s Oncology Clinic Situational Challenge The rapidly changing oncology and hematology therapeutic drugs landscape creates confusion about referrals, medical […]

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Failure Demand is a systemic problem. Organizations can be off the charts busy but be drowning in non-value-added rework. Find out more about what failure demand means in a Lean environment.

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OEE—Learn How To Use It Right

As with any metric, Overall Equipment Effectiveness (OEE)—the powerful core metric used in Total Productive Maintenance (TPM)—can be misunderstood and misused. In fact, we see it grossly misused at times.

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... also known as Muda. Muda is a Japanese word meaning futility, uselessness, or wastefulness. A focus of the Toyota Production System (TPS) and later Lean process improvement, it refers to one of the three types of deviation from optimal allocation of resources: “Muda, Mura, Muri” (Waste, Unevenness, Overburden). Waste is any process that doesn’t add value to the end user.

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Leadership & Hoshin Kanri

CILC 2019 Lean Systems Summit in Portland, ME

Recently, Productivity’s Catherine Converset, Senior Partner and Lean Master, joined forces with Bill Maxwell, President of Bill Maxwell and Associates, to present the topic of “Lean into Leading: How to integrate Leadership with the Best of Lean,” at the CILC 2019 Lean Systems Summit in Portland, ME.

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At Last – A CEO Who Walks the Quality Talk

Leadership is the first of “six commandments” underpinning a successful total-quality strategy. The other five: focusing on customer results, training all employees, recognizing employee participation, communicating quality throughout the organization, and providing appropriate quality measures and tools.

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