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Lean Resources

Here you will find a host of information providing insights into operational excellence and innovation suitable for a range of industries and experience levels.

#3 White Paper

Lean Practices Support Innovation

To consistently drive top-line growth, leaders must commit to a disciplined and creative focus on meeting today’s market challenges while strengthening capabilities for future competitive mastery. It’s a matter of keeping the core business running optimally without losing sight of what’s on the horizon—and being prepared for and open to “creative destruction.”

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#7 White Paper

Mastering the Gemba Walk

What’s the center stage of lean management?
The “gemba” is, of course. That’s the “real place” where work is happening, where value is being created. That’s the focal point of improvement, of lean thinking and action.

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Make it Visible…

#22 OE Newsletter

Last month saw another round of graduates from our Lean Manager for Services Certification held on the campus of The Ohio State University. Instructor and Executive Partner of Productivity Inc., Catherine Converset, spent a few minutes with us recently to talk about implementing lean in service and administrative functions.

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#9 White Paper

What’s Missing From Your Lean Initiative?

TPM’s integral role, with 5 takeaways to guide your strategy.
Most business owners and general managers recognize just how critically important proper equipment maintenance is, particularly in an asset-oriented work environment. 

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Lessons from Hackathons

#19 Innovation Newsletter

The term “hacking” usually brings to mind the activities of rogue computer programmers with bad intentions working to breach the security of a network. In that context, a “hackathon” might sound like a race to see who can be best and fastest intruder.

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Our most popular resources

The Sorry State of Customer Service

In 1976 the movie Network was in theaters.  There is a famous scene in the film where the lead character, Howard Beale (played by Peter Finch) implores Americans to shout out their windows “I’m as mad as hell, and I am not going to take this anymore.”

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A Journey to World Class

The Samlesbury brewery, now owned by Interbrew, has used its Asset Care programme as a key tool for pursuing cost reduction through more intensive use of plant

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Six Factors for Sustained Growth

#11 Innovation Newsletter

Although middle market companies – those with revenues between $10 million and $1 billion – make up only about 3% of American businesses, this segment is a huge economic force, accounting for roughly a third of the U.S. GDP and more than 43 million jobs. That's according to the National Center for the Middle Market.*

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An AM Week at Komatsu Mining Equipment

We recently wrapped up another Maintenance Miracle Autonomous Maintenance Kaizen Event, this one hosted by Komatsu Mining Corporation Afterwards, we chatted with Ellis New, the event instructor, about OEE and the AM session’s impact on the participants.

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In business operations, Gemba refers to any place where work is happening, where value is being created. For example, in manufacturing, gemba is the factory floor; in the office, it’s where support services are provided; in the hospital, it’s the operating/exam rooms.

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