|
Applying lean thinking outside the manufacturing environment can bring big returns to your organization. Recently, we employed lean techniques to assist an organization with a major capital project—our mission, finding 30% more capacity within their existing facility. Here’s a snapshot of the engagement.
READ MORE
Although there are still misconceptions, I am happy to see more and more organizations understand that TPM is not simply a maintenance department program, but an effort that encompasses the entire organization. What is still often overlooked, however, is that TPM is as much (if not more) of a social program
READ MORE
Last month saw another round of graduates from our Lean Manager for Services Certification held on the campus of The Ohio State University. Instructor and Executive Partner of Productivity Inc., Catherine Converset, spent a few minutes with us recently to talk about implementing lean in service and administrative functions.
READ MORE
The unimpeachable problem statement points directly to the art of concise communication.
READ MORE
For businesses to fully implement goal-driven lean strategies through Total
Productive Maintenance (TPM), they need more than a simple toolbox of
everyday solutions.
The success of an organization’s lean strategy depends on thorough planning, a commitment to the process and engaged leadership. Lean […]
READ MORE
To drive the Lean transformation in their organizations, mid-and top-level executives need to develop skills and experience in effectively applying Lean techniques, some do this by participating in the Lean Manager Certification Program (LMAC)…
READ MORE
For successful lean transformation, a systematic, long-term commitment is crucial, according to Productivity Inc.’s managing partner Mike Kuta.
READ MORE
The hallmarks of service businesses include high levels of complexity, low levels of process and product visibility, and a dual reliance on people skills and technological prowess.
READ MORE
Did you know that October celebrations include not only Columbus Day and Halloween, but also World Standards Day?
READ MORE
Operational excellence, continuous improvement, lean management—no matter what you call your pursuit of perfection, in order to sustain it employees have to be “engaged.”
READ MORE
Lean production means continually eliminating waste and perfecting processes so that you can maximize value for customers and employees, and in the largest sense, society as well.
READ MORE
We frequently hear the term “servant leader” used to describe an ideally “enlightened” manager or executive. People who instinctively welcome the idea of servant leadership often see it as a sort of inverted management pyramid, with executives supporting the rest of the organization.
READ MORE
Lean manufacturing is built on process reliability, and that depends on equipment reliability. Total productive maintenance (TPM) enables equipment and process reliability, but it’s a discipline that’s often sidelined in lean transformations.
READ MORE
What drives market share? Customer loyalty. Great brands know how to connect deeply with customers, and captivate their fan base by consistently, and sometimes ingeniously, balancing the triumvirate of Q C D (quality, cost, delivery). That extends not only to the product or service itself, but to customer service processes and attitudes that build loyalty.
READ MORE