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Leadership is the first of “six commandments” underpinning a successful total-quality strategy. The other five: focusing on customer results, training all employees, recognizing employee participation, communicating quality throughout the organization, and providing appropriate quality measures and tools.
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Communicating clear goals is the first step managers must take to assure that empowerment works. Managers must also provide the skills to achieve the goals, time to work on improvement, and resources with which people can make changes.
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As a manager, Lean production obliges you to:
Applying lean thinking outside the manufacturing environment can bring big returns to your organization. Recently, we employed lean techniques to assist an organization with a major capital project—our mission, finding 30% more capacity within their existing facility. Here’s a snapshot of the engagement.
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Although there are still misconceptions, I am happy to see more and more organizations understand that TPM is not simply a maintenance department program, but an effort that encompasses the entire organization. What is still often overlooked, however, is that TPM is as much (if not more) of a social program
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Last month saw another round of graduates from our Lean Manager for Services Certification held on the campus of The Ohio State University. Instructor and Executive Partner of Productivity Inc., Catherine Converset, spent a few minutes with us recently to talk about implementing lean in service and administrative functions.
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The unimpeachable problem statement points directly to the art of concise communication.
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For businesses to fully implement goal-driven lean strategies through Total
Productive Maintenance (TPM), they need more than a simple toolbox of
everyday solutions.
The success of an organization’s lean strategy depends on thorough planning, a commitment to the process and engaged leadership. Lean […]
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To drive the Lean transformation in their organizations, mid-and top-level executives need to develop skills and experience in effectively applying Lean techniques, some do this by participating in the Lean Manager Certification Program (LMAC)…
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For successful lean transformation, a systematic, long-term commitment is crucial, according to Productivity Inc.’s managing partner Mike Kuta.
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The hallmarks of service businesses include high levels of complexity, low levels of process and product visibility, and a dual reliance on people skills and technological prowess.
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Did you know that October celebrations include not only Columbus Day and Halloween, but also World Standards Day?
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Operational excellence, continuous improvement, lean management—no matter what you call your pursuit of perfection, in order to sustain it employees have to be “engaged.”
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Lean production means continually eliminating waste and perfecting processes so that you can maximize value for customers and employees, and in the largest sense, society as well.
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