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Admin / Services / Government On-Site Training

High Level Process Mapping—SIPOC

Process mapping is a key technique in a service-based lean initiative as it helps us ‘see’ the process. This module will introduce you to SIPOC, a process mapping technique that summarizes process inputs and outputs, making existing processes visual and highlighting inherent wastes.

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SIPOC stands for supplier, input, process, output, customer which form the columns of the table. Participants will learn how to use the technique to identify improvement opportunities, define project scope and outline project objectives. They will also understand how to combine the use of SIPOC, Value Stream Mapping and Process Mapping.


• Workshop: classroom learning
• Facilitated Coaching/Consulting: implementation in your environment

Customized Training Programs

Our proven training provides the knowledge and skills needed for a robust and sustainable Lean effort. We can provide training based on a single methodology (i.e. Changeover, Mistake-proofing, Autonomous Maintenance) or combine the methodologies to build a multi-day, multi-module curriculum.

We have provided customized training curricula to organizations throughout the Global 1000 including:  adidas Group, BNP Paribas, Emerson Electric Co., Kaiser Aluminum Corporation, Gannett NJ Media Group, Oldcastle Building Envelope, Suncor Energy, and Whirlpool Corporation. 

We would welcome the opportunity to collaboratively develop a training curriculum that fits your specific needs.

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