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Admin / Services / Government On-Site Training

Interpersonal Skills

In this session we introduce the social dimensions of lean transformation, including communication styles, active listening skills, personality types, setting rules, defining objectives, conflict resolution, and more.

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One of the biggest challenges of the Lean Manager’s role is to effectively handle the many interpersonal issues that arise during a Lean transformation.

From dealing with difficult personalities to moderating conflict, Lean Managers need to develop the skills to motivate teams while defusing interpersonal problems before they impede progress.

AVAILABLE FORMATS:

  • Workshops: classroom learning and simulation
  • Facilitated Coaching/Consulting: implementation in your own environment
  • Management coaching and team coaching

Customized Training Programs

Our proven training provides the knowledge and skills needed for a robust and sustainable Lean effort. We can provide training based on a single methodology (i.e. Changeover, Mistake-proofing, Autonomous Maintenance) or combine the methodologies to build a multi-day, multi-module curriculum.

We have provided customized training curricula to organizations throughout the Global 1000 including:  adidas Group, BNP Paribas, Emerson Electric Co., Kaiser Aluminum Corporation, Gannett NJ Media Group, Oldcastle Building Envelope, Suncor Energy, and Whirlpool Corporation. 

We would welcome the opportunity to collaboratively develop a training curriculum that fits your specific needs.


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