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Admin / Services / Government On-Site Training

Introduction to Lean Principles and Waste

Waste, Lean, Value: This module will introduce the fundamental principles of Lean in a service environment.

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Participants will learn the cornerstones of a lean system, how lean supports a customer-focused strategy, how to translate lean theory into action, and lean’s overall impact on quality, cost and security. We will cover all the elements related to :

  • Understanding Voice of Customer
  • The Value Stream perspective
  • Measuring performance
  • Managing flows
  • Developing team routines
  • Engaging problem solving
  • Building a lean roadmap
  • Applying these principles into your specific environment


  • Overview: classroom learning
  • Facilitated Coaching/Consulting: implementation in your environment

Customized Training Programs

Our proven training provides the knowledge and skills needed for a robust and sustainable Lean effort. We can provide training based on a single methodology (i.e. Changeover, Mistake-proofing, Autonomous Maintenance) or combine the methodologies to build a multi-day, multi-module curriculum.

We have provided customized training curricula to organizations throughout the Global 1000 including:  adidas Group, BNP Paribas, Emerson Electric Co., Kaiser Aluminum Corporation, Gannett NJ Media Group, Oldcastle Building Envelope, Suncor Energy, and Whirlpool Corporation. 

We would welcome the opportunity to collaboratively develop a training curriculum that fits your specific needs.

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