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Admin / Services / Government On-Site Training

Programming and Scheduling Service Flows

Flow management: Discover different ways of scheduling activities according to specific features of flow and demand.

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Discover new ways of scheduling activities according to the specific features of flow and demand. In this interactive session, you will see examples of flow management, with various process characteristics, and learn how to develop a model specific to your processes.

We provide practical examples and support to create an effective scheduling system to reduce lead time and increase output reliability, in all types of environments including Customer Service, Finance, IT, Healthcare, Laboratories, Marketing, Customer Service, HR, and R&D.

The results will be drastic performance improvement and the development of appropriate leading indicators.  Then we will assist teams in defining their visual flow management and performance systems.

 

AVAILABLE FORMATS:

  • Workshop: classroom learning, case study
  • Facilitated Coaching/Consulting: implementation in your environment
  • Regular support
  • Management coaching

Customized Training Programs

Our proven training provides the knowledge and skills needed for a robust and sustainable Lean effort. We can provide training based on a single methodology (i.e. Changeover, Mistake-proofing, Autonomous Maintenance) or combine the methodologies to build a multi-day, multi-module curriculum.

We have provided customized training curricula to organizations throughout the Global 1000 including:  adidas Group, BNP Paribas, Emerson Electric Co., Kaiser Aluminum Corporation, Gannett NJ Media Group, Oldcastle Building Envelope, Suncor Energy, and Whirlpool Corporation. 

We would welcome the opportunity to collaboratively develop a training curriculum that fits your specific needs.


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