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    Daily Management System 5 Day Event
    Service industry Manufacturing industry Public Educational Events

    The Daily Management System

    A live 6-hour virtual seminar – April 22nd - 10:30am-5:30pm EDT

    Ensuring sustainment through organization-wide operational governance.
    A daily management system is a set of standard practices that keep improvement efforts on track and moving forward. DMS is the missing link in many operational excellence initiatives and the key to long-term sustainment by providing a structured way for leaders-at-all-levels to engage and provide direct, in-the-workplace, management and teaching routines.

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    We invite leaders to learn the leadership routines central to team empowerment and performance management that answer the questions: Why are we here? How do we get organized? What do we need to share? How are we performing?
    An effective DMS is comprised of three elements, leadership routines, visual management, and accountability. Each of these elements work together to keep leaders-at-all-levels in touch with how things are going, while setting performance expectations. Your Daily Management System enables the building of leadership capabilities through teaching, coaching, and establishing standard work routines, while ensuring daily accountability for actions that eliminate the top 7-wastes.
    How well are these three elements woven into the fabric of your operational governance policy?
    In this 6-hour virtual session, we will share our practical experience establishing daily management systems in a variety of business environments. Using real-world examples, we’ll share a disciplined approach to DMS that drives area leadership behavior away from a ‘firefighting’ mode to proactive problem-solving, while building organizational capability for the long term.
    Tailored as a discovery session, the day’s agenda includes questions and gap analytics that will be captured and built into an action plan for each participant for reflection and creation of next steps. The agenda will cover:

    • The Why – the compelling business case for change
    • The How –
      • The Role of Leadership – Servant Leaders, Learn/Do/Teach/Coach
      • Tactics – Standard Work, Visual Management, Metrics, Daily Routines
    • The What – An effective Daily/Workplace Management System – what are the attributes of a good system?
    • Behavioral – Importance of daily routines and sticking to the process
    • Reflection/Action Plan – define current state, next steps and immediate opportunities
    • Organizational integration of support functions through Daily Management


    • The importance of DMS in sustaining all CI efforts
    • Key components to build an effective DMS across the organization
    • Importance and role of a visual management system
    • Direct connection between Daily Management, employee engagement, and productivity
    • Role of performance management and metrics in linking organizational goals to strategic deployment
    • How leaders in a company-wide cultural / behavioral transformation
      • support DMS
      • build organizational capability at all levels of the organization using Gemba walks, servant leadership, leader standard work, leaders as coaches, etc.


    • Introductions, workshop goals and objectives
    • Interactive presentation and Q&A on Daily Management and its structure
      • Tiered rollups…connectivity to plant objectives and how best to manage them day-to-day (cultural, technical)
    • Capture themes on participants’ current state of daily management
      • What’s being practiced today?
      • What’s working, what’s not?
      • Desired state, what’s missing?
      • Breakout discussion – agreement on gaps, creating the case for change
    • Case Study – participants organize and work in teams focusing on a real-time case study to detect and identify problems and develop solutions to implement a DMS
      • Teams report on proposed solutions
    • Examples of DMS ideal state
    • Maturity Assessment – leadership, policy deployment, metrics and tiered daily management processes
    • Discussion on effective implementation; what is the recommended course of action?
    • Next steps – 90-day action plan

    This session is taught using a combination of lecture, group discussion and case studies based on actual implementations and follows the schedule below:
    12:30pm-1:00pm – break
    3:00pm-3:30pm – break


    Cancellation Policy

    Cancellations received within 10 business days of the start of a program will be assessed a fee equal to 10% of the registration fee; the remainder of the fee will be held on account for up to one year for use at a future event. If no notification of cancellation is provided, registration fees will be forfeited. There is a $50 processing fee for all cancellations. No refunds or credits will be issued once a session is underway.

    Consultants and academics may not be eligible to attend.

    Any individual attending this program hereby acknowledges and agrees that any photographs or videos taken during the event may be used in marketing efforts (web/print) including, but not limited to news and promotion without compensation to the participant.