Lean Management for Service and Administrative Functions: Building Customer Loyalty.
We know that translating and synthesizing Lean management principles is a major challenge in the service environment. Yet, for nearly forty years we have been successfully assisting our clients in applying lean methods to improve customer service, increase productivity, manage risk, increase employee satisfaction and improve profitability.
Productivity has a Value Proposition specifically designed for Lean service environments.
Lean in all service environments for business performance improvement