Lean Management for Service Industries
We know from our experiences that translating and synthesizing Lean management principles is a major challenge in the service environment. Yet, for nearly forty years we have been successfully assisting our clients in applying lean methods to improve customer service, increase productivity, manage risk, increase employee satisfaction and improve profitability.
We help you solve your problems and achieve your goals through a wide-array of improvement methodologies ranging from development and deployment of a customized improvement plan to targeted consulting, education, management coaching and project facilitation.
Lean in all service environments for business performance improvement