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Operational Excellence leads to better customer experience, growth and margin.

Operational Excellence – is more than the elimination of waste, it’s a dynamic and organic journey which will lead an organization to providing better customer experiences, to improve its ability to learn and build capabilities, and to innovate and grow responsibly.

Improve the bottom-line impact of existing “value propositions”.

To run your core business well, you’ve got to produce and deliver excellent services, products, and solutions to customers rapidly and reliably.

Operational excellence means eliminating waste from processes … continuously.

By reconfiguring work so that value flows to customers unimpeded, high-performing companies free resources and capital, boost return on assets, and set the stage for sustainable growth.

The cornerstones to operational excellence are Lean and Total Productive Maintenance.

Productivity introduced the cornerstones of operational excellence—Lean and total productive maintenance (TPM) – to the West in the 1980s. More than a set of tools, these methodologies depend on systemic change. The principles can be easy to grasp, but not so easy to implement.

Lean strategies strengthen manufacturing and service industries.

Our experienced consultants work with manufacturing and service organizations worldwide, using a people/team-based approach to implementation that makes change sustainable. We work collaboratively with clients on everything from assessment to strategic planning and deployment and provide education and coaching on both the technical and the human sides of change.

With more than 35 years’ experience in operational excellence consulting, within the Global 1000, Productivity can help you make operational excellence a way of life. Contact us to learn more about our Lean operations and administrative process excellence interventions.

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