There is no difference between a problem and an improvement opportunity. Learn more about Problem-Solving and a variety of methods and techniques that can be used to get to root cause by clicking the link below:
Mistakes are a part of the human condition. We all make them. The key is not to let them turn into defects that get into the hands of the customer. That’s where Poka-Yoke comes in - a funny sounding word that means "mistake-proofing." Learn more about Poka-Yoke and how it can provide 100% source inspection to any step of any process.